To order publications or obtain information on the programs, activities and services of the Ministère de la Famille or if you are a childcare service or a home childcare coordinating office and wish to obtain support related to your work, please contact the
information service (in French).
To file a complaint or a disclosure If you are dissatisfied with an action, decision or service rendered by a daycare service or the Ministère, you can
file a complaint,
submit a comment (in French) or
make a disclosure (in French).
Accessibility of the documents available for download
The Ministère de la Famille would like to inform Internet users that, due to the large number of documents available for download on its website and the time needed to make them accessible, the Ministère will provide the document on a medium adapted to their needs to anyone who requests it. Moreover, if you have any problems filling out a form on the website, you can get assistance. You can contact us by phone at 1 855 336-8568 as needed, or you can contact the webmaster by
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